Privacy Policy

Effective Date: February 21, 2026

RoarCreative LLC ("we," "us," or "our") operates LotScribe (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information: When you create an account, we collect your email address and password (hashed). If you sign in with Google, we receive your name, email address, and profile picture from your Google account.

Usage Data: We collect information about how you use the Service, including vehicle details you submit for description generation, generation counts, and feature usage.

Payment Information: When you subscribe to a paid plan, payment information is collected and processed by Stripe. We do not store your full credit card number.

Automatically Collected Data: We may collect your IP address, browser type, operating system, and referring URLs through standard web server logs.

2. How We Use Your Information

  • To provide and maintain the Service
  • To process your transactions and manage subscriptions
  • To generate AI-powered vehicle listing descriptions
  • To communicate with you about your account or the Service
  • To improve and optimize the Service
  • To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating the Service (see Third-Party Services below)
  • Law enforcement or regulatory bodies when required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

4. Third-Party Services

We use the following third-party services:

  • Stripe — Payment processing. Stripe's privacy policy: stripe.com/privacy
  • Supabase — Authentication and database. Supabase's privacy policy: supabase.com/privacy
  • Anthropic — AI-powered description generation. Anthropic's privacy policy: anthropic.com/privacy
  • Google OAuth — Optional sign-in with Google. When you choose to sign in with Google, we receive your name, email address, and profile picture. Google's privacy policy: policies.google.com/privacy
  • Google Analytics — Website analytics and usage tracking. Google's privacy policy: policies.google.com/privacy
  • Google reCAPTCHA — Spam and abuse protection on forms. Google's privacy policy: policies.google.com/privacy
  • Meta Pixel (Facebook) — Advertising analytics and conversion tracking. When you visit our site, the Meta Pixel may collect information about your browsing activity to help us measure the effectiveness of our advertising and deliver relevant ads. Meta's privacy policy: facebook.com/privacy/policy

5. Cookies

We use essential cookies to maintain your authentication session. We also use Google Analytics, which sets cookies to help us understand how visitors use the Service. Google reCAPTCHA may also set cookies to distinguish humans from bots. The Meta Pixel sets cookies to track conversions from Facebook and Instagram ads and to build audiences for ad targeting. You can opt out of Meta's use of cookies for ad targeting at facebook.com/adpreferences.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data stored in our systems
  • Delete your account and associated data via the Account settings page
  • Export your data by contacting us
  • Correct inaccurate personal information

To exercise these rights, contact us at support@lotscribe.com.

8. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

RoarCreative LLC
Email: support@lotscribe.com